Shipping and Returns

All my items are made to order, please allow 1-2 days, (3-5 days in peek times) for any order to be made in addition to shipping times.

All my items are shipped using Royal Mail delivery. This is the default delivery option which is included for free on all UK orders (except gift boxes).

International standard delivery on all overseas orders is also by Royal Mail at a small cost, standard delivery times are as follows for: -

UK: 2-5 working days
Canada and USA: 1-4 weeks
Europe: 1-3 weeks
Australia: 1-4 weeks
Rest of the world: 1-4 weeks

Please note that during peek times delivery can take longer due to the load on the postal services at this time, disruption caused by external issues within the postal system which are out of my control can add extra time also.

If you would like to have your delivery expeditated I offer different delivery option available at check out.

Should your item not have arrived within the delivery times specified, please contact me and I will look into this urgently.

For health and hygiene reasons I cannot accept returns or exchanges of pierced earrings whether sealed or unsealed in their packaging unless faulty.

Defective or damaged jewellery will be replaced.

If for any reason you need to return an item to me, please note all postage costs must be covered by the buyer, where items are received in perfect condition. Original postage costs cannot be refunded.

Please ensure that you supply your correct NAME and ADDRESS in FULL including house/flat number/house name and street name and also a complete post code/ZIP number.

Failed deliveries due to an incorrect name/address or only partially complete is the buyer's responsibility.

I always replace lost or damaged items in transit, if your item has been damaged please message me and supply a photo of the damaged item and I will replace it for you.